Council Proceedings: October 15, 1907

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Whereas by resolution of the Board of Commissioners proposed October 15th 1907.

The Crouch Hardware Co. was directed to remove the platform and porch at 1002 & 1004 Rusk street in the City of Fort Worth, within ten days from said date, said platform & porch constituting an obstruction to and interferes with foot passengers said Crouch Hardware has failed and refused

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to obey said notification. Now Therefore it is Ordered by the Board of Commissioners that City Marshall or any police officer of the City under his direction be and he is hereby directed to tear down and remove said obstruction and that such action be had & taken without further delay.

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Order Remove Platforms 1002 & 1004 Rusk St.

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FILED Oct 29 1907 WJ Estes City Secretary.

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Ft. Worth, Texas. Oct. 27, 1907

To His Honor the Mayor and Board of Commissioners. Citu. Gentlemen: We call on Mr. J. F. Henderson, Sup't. Southwestern Tele-phone Co., with reference to compaints of poor service by the patronsof that Company. Upon investigation, we find the Company has a very elaborate and painstaking manner of making tests in order to keep the service at its best. Tests are made daily without the knowledge of the operators, the time taken to answer calls, to ring the party with whom connection is wanted, duration of conversation and ect. In looking over results of testsof the tests October 28th, we found shortest time in which Central answered call was three seconds and longest time with one exception, eight seconds, one call was seventeen seconds. Mr. Henderson told us that a large number of complaints were due to failure to cables from causes beyond their control and would put out ofservice from two to four hundredsubscribers from 30 minutes to two days, and also that numerous cases of troublewere due to the fact that each telephone had about eighteen hundred connections and was dependent on several mechanical and eletrical automatic devices to work properly. Some of the trouble arises from the fact that the Company is constantly extending its lines for new customers, and ofter interrupt the service by amking changes in old lines. Mr. Henderson also stated that they were adding new phones at the rate of sixteen per day, and evenat this rate were far behind from the fact that they could not get material from the factories in sufficient quanities to take care of their work. He also requested us to state that it would help him and the srvice, if every patron would report to the company when the service is poor on their phone.

Sam Davidson Lee Stephens

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Telephone service 3 Filed Oct 28 1907 MJ Estes City Secretary

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